Pet Sunrise Purchase Agreement
Last Updated: 1 January 2024
1. Introduction
This Purchase Agreement applies to all purchases made through the Pet Sunrise website. By placing an order with us, you agree to the terms outlined in this Agreement.
2. Order Acceptance and Cancellation
Your order is only considered accepted once you receive our confirmation email. We reserve the right to refuse or cancel any order for reasons such as product or pricing errors, or issues identified by our credit and fraud prevention department.
3. Payment Terms
Full payment is required at the time of purchase. We accept various payment methods as listed on our website. By placing an order, you confirm authorization to use the chosen payment method.
4. Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not responsible for any shipping delays. Title and risk of loss transfer to you upon our delivery to the carrier.
5. Product Information and Availability
We aim for accuracy in our product descriptions but do not guarantee that all site content is error-free. If a product from Pet Sunrise is not as described, your only remedy is to return it in unused condition.
6. Returns and Refunds
For details on returns and refunds, please refer to our Refund Policy.
7. Limitation of Liability
Pet Sunrise shall not be liable for any indirect, incidental, punitive, or consequential damages related to this agreement.
8. Dispute Resolution
Disputes arising under this agreement will be resolved through final and binding arbitration, following the laws of South Africa.
9. Governing Law
This agreement and any disputes between you and Pet Sunrise will be governed by the laws of South Africa, without regard to conflict of law principles.
Customer Service Contact
For queries or complaints, contact us at:
We are committed to resolving issues and ensuring your satisfaction with our products.
